Payment Policy

Welcome to Anugraha Charitable Trust (ACT). By making a donation through our website, you agree to comply with and be bound by the following payment policy. Please read this policy carefully before making a donation. If you do not agree to these terms, please refrain from using our donation services.

1. Donation Process:

• Donations to ACT can be made securely through our website using the Razorpay payment gateway. When you proceed with a donation, you will be redirected to the Razorpay payment portal to complete the transaction.
• We accept donations via various payment methods supported by Razorpay, including credit/debit cards, net banking, UPI, and other payment options.

2. Donation Confirmation:

• Upon successful completion of your donation transaction, you will receive an email confirmation from ACT acknowledging receipt of your donation.
• Please retain this confirmation email for your records. If you do not receive a confirmation email within a reasonable time after making your donation, please contact us at [Insert Contact Information].

3. Refund Policy:

• Donations made to Anugraha Charitable Trust are non-refundable. Once a donation is processed, it cannot be reversed or refunded except in cases of unauthorized or fraudulent transactions.
• If you believe that a donation was made in error or without your authorization, please contact us immediately to request a refund.

4. Payment Gateway Security:

• ACT uses Razorpay, a secure online payment gateway, to process donations. Razorpay employs industry-standard security protocols to ensure the confidentiality and integrity of your payment information.
• Your payment details are encrypted and transmitted securely over SSL (Secure Sockets Layer) protocol. ACT does not store or have access to your complete payment details.

5. Donation Receipts:

• ACT issues donation receipts to donors for all contributions made to the organization. Donation receipts are typically sent via email within a reasonable time after the donation is processed.
• If you require a physical copy of your donation receipt or have any other queries regarding donation receipts, please contact us at [Insert Contact Information].

6. Contact Us:

If you have any questions, concerns, or feedback regarding our payment policy or donation process, please contact us at info@anugrahacharitabletrust.org.